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Policies

Shipping and Handling

Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.

We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.

Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.

Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.

Consolidated Shipments: Entire orders will be shipped together if possible.

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ORDERING POLICY - Please Read

Warning
This policy page must be read before placing any orders. This warning is provided by Adventure Harley-Davidson

The Best 1 Stop Shopping In The Business
Highest quality products. Shop by phone Toll Free at 1-800-828-2875 or Worldwide at 1-330-364-6519. Fax 24 Hours at 1-800-364-7344 or Worldwide at 1-330-343-5839. Genuine Harley-Davidson® parts, accessories, oil, clothing, and collectibles.

Prices
Prices may change as our suppliers issue new price books. Current prices may be confirmed over the phone.

Return Policy
Please call for a Return Authorization number
Any new, unopened items can be returned within 30 days for 100% credit. Damaged packaging and returns after 30 days will receive 80% credit. We do not accept returns on installed parts or after 60 days.
We will special order any item from any vendor. Special orders are not returnable or a 25% returning fee.
No returns on Electrical Parts, Videos, Books, Food, Helmets, or Open Gasket Sets. Return shipping charges are the customers responsibility. However we can do a call tag for your convenience at an average cost of $8.00. All clothing items must have all tags on to return. Any make-up or stained clothing is not returnable. Sale notice discounted or sale items do not qualify for any further discounts. Deep Discount & closeout items are not returnable or exchangeable.

Backorders / In-stock Availability
Items that are not in stock at the time of the order will be placed on backorder if you select to have backorders. If you do not want backorders you will have to reorder on a new order.

Shipping Notice
Dim. Weight is Dimensional Weight where UPS & Fed X charge by size instead of weight for Blue and Red Label Only. This applies to lightweight bulky items, such as Handlebars, Exhaust Pipes, Windshields, Fenders & Similar Items. This may add substantially to the shipping cost.

Payment
We accept MasterCard, Visa, American Express, Discover Card, PayPal Money Orders, Checks, C.O.D. There is a $8.50 charge on all C.O.D. We only ship C.O.D. orders in the USA! orders.

Technical Service (Buying Customers Only)
Our trained mechanics and technical service department are available during store hours listed above and can be reached by calling 1-330-364-6519.

Installation Of Your Own Parts
We recommend that you hire a well trained mechanic to install all functional parts and accessories, especially parts such as: all brake parts, wheels, chains, sprockets, seats, gas tanks, carburetors, air cleaners, fenders, handlebars, shocks, lowering kits, front forks, swingarm, and all other parts not listed above that could effect the safety of the motorcycle.

Product Warranty and Liability
Adventure Harley-Davidson makes NO warranty with regard to products sold by us, expressed or implied, including without limitation, any warranties of merchantability and fitness for a particular purpose. Manufacturers warranties will apply where possible. The manufacturer shall be solely responsible for any damage to person or property arising from design, manufacture, and testing of its products and Adventure Harley-Davidson accepts no liability for such damages. Adventure Harley-Davidson shall not be liable for consequential or any other damages.

Performance Parts
Warning: The performance parts listed in this catalog are for off-road use only and may be prohibited in some states.

Disclaimer
To the best of Adventure Harley-Davidson's knowledge the specifications, descriptions & illustrative material contained herein are accurate as of the date this server was set up. Adventure Harley-Davidson reserves the right without prior notice to discontinue any item at any time at its discretion. We will not do this unless we are unable to get a part. In this catalog the words and logos: Bar & Shield Logo, Dyna Glide, Dyna Wide Glide, Eagle Iron, Electra Glide, Evolution, Fat Boy, HD, H-D, Harley, Harley-Davidson, Harley Owners Group, HOG, HOG Logo, Heritage Softail, Hugger, Ladies of Harley, Low Glide, Low Rider, Roadster, Screamin' Eagle, Softail, Sport Glide, Sportster, Springer, Sturgis, Super Glide, Tour-Pak, Tour Glide, Ultra Classic, Wide Glide, and Road King are registered trademarks of Harley-Davidson, Inc. , Milwaukee, Wisconsin. The words: Convertible, Duo Glide, Hydra Glide, and V-Fire III are trademarks of Harley-Davidson, Inc., Milwaukee, Wisconsin. The following model designations for Harley-Davidson motorcycles are used in this catalog for reference only: FL, FLH, FLHS, FLHT, FLHTC, FLHTC Ultra Classic, FLST, FLSTC, FLSTF, FLT, FLTC, FLTC Ultra Classic, FXB, FXDB, FXDC, FXDG, FXE, FXEF, FXLR, FXR, FXRC, FXRD, FXRDG, FXRP, FXRS, FXRSE, FXRS-Conv., FXRS-SP, FXRT, FXS, FXSB, FXST, FXSTC, FXSTS, FXWG, XL, XLCH, XLCR, XLH, XLH 883, XLH 1100, XLH 1200, XLR, XLS, XLT, XLX, XR-1000, FLHR, and FLSTN.
All other brand names, trademarks, or registered trademarks used in this catalog are the property of their respective holders.
©1995-2005 Adventure Harely-Davidson. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.


Sales Tax

Sales tax is charged on instate orders if required by law.


Payment Methods

Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.


Backordered Items

Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.


Policies

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.


Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through PowerSports Network, Inc.


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